PANGAEA STANDARD TERMS AND CONDITIONS
The following Pangaea Standard Terms and Conditions (these “Standard
Terms and Conditions”) apply to and are a part of the Pangaea
Customer Agreement or Customer Agreements (the “Customer Agreement”)
between Pangaea Corporation, a Florida corporation (“Pangaea”), and
the “Customer” listed on the Customer Agreement (the “Customer” or
“You” or “Your”). Pangaea and the Customer may each be referred to
herein as a “Party” and collectively as the “Parties.” Collectively,
the Customer Agreement and these Standard Terms and Conditions shall
be referred to as the Agreement (“Agreement”). ANY PURCHASE ORDER OR
OTHER CUSTOMER DOCUMENTATION PERTAINING TO THE PRODUCTS AND SERVICES
COVERED BY THE CUSTOMER AGREEMENT SHALL NOT MODIFY, CONTRADICT, OR
OTHERWISE CHANGE THE AGREEMENT.
1. PRODUCTS & SERVICES. Customer hereby agrees to purchase products
or services (herein after termed “Services”) described on the
Customer Agreement and subsequent Customer Agreements hereto as such
services may (or may not) be more particularly described in Exhibit
A to this Agreement (each, a “Service” and collectively, the
“Services”). Pangaea may accept or reject, in its sole discretion,
any Customer Agreement received from Customer for the Services.
2. TERM AND TERMINATION
2.1 Term. Where appropriate, the term of this Agreement (the “Term”)
will start on the “Commencement Date” of the first Customer
Agreement and end at the conclusion of the Term. The Agreement will
automatically renew for consecutive one (1) year periods unless
either party provides the other with written notice sixty (60) days
prior to the expiration of the then current Term.
2.2 Termination. This Agreement may be terminated: (a) by the
non-breaching Party in the event of a material breach of this
Agreement, by giving thirty (30) days prior written notice to the
other Party; unless the other Party has cured the breach during such
thirty (30) day period; (b) by Pangaea immediately if Customer is
delinquent in the payment of any invoice issued pursuant to this
Agreement; (c) by the non bankrupt Party if the other Party becomes
the subject of a voluntary or involuntary petition in bankruptcy or
any proceeding relating to insolvency, receivership, liquidation, or
assignment for the benefit of creditors, if that petition or
proceeding is not dismissed within sixty (60) days after filing; or
(d) suspends the operation of its present business or liquidates its
business assets, or generally fails to pay its debts as such debts
become due or admits in writing its inability to pay its debts.
2.3 Effect of Termination. Upon termination or expiration of a
Customer Agreement, the Parties will do the following: (a) unless
otherwise specified in the Customer Agreement, Pangaea will
immediately cease providing the Services; and (b) upon Customer’s
request made within thirty (30) days, Pangaea will provide, at
Customer’s expense, a copy of the Data and Results. Termination of
the Agreement by either Party will be without prejudice to the
terminating Party’s other rights and remedies, subject to any
limitations provided herein.
2.4 Emergency Suspension of Services. Pangaea reserves the right to
immediately suspend the Services, if reasonably necessary to prevent
imminent and material harm to Pangaea and/or its business, including
but not limited to claims of infringement.
3. FEES AND PAYMENTS. In exchange for receiving the Services,
Customer shall pay Pangaea the rates, fees, and deposits set forth
on the Customer Agreement and on any subsequent Customer Agreements
(the “Fees”). The Fees are exclusive of all taxes and Customer shall
be responsible for payment of all such taxes. If Customer believes
that sales of the Services to Customer are exempt from taxes,
Customer shall furnish Pangaea appropriate exemption certificates.
Except as otherwise agreed in the Customer Agreement, Pangaea shall
invoice Customer within thirty (30) days prior to the beginning of
each quarter of the Term. Customer shall remit to Pangaea all
invoiced amounts no later than thirty (30) days after the date on
which Pangaea invoices Customer. All payments shall be made in U.S.
currency. If at any time Customer is delinquent in the payment of
any invoice for more than thirty (30) days after the invoice is due
or is otherwise in breach of the Agreement, Pangaea may, at its
discretion, refuse to provide further Services or may require
Customer to prepay for further Services.
4. INTELLECTUAL PROPERTY RIGHTS
4.1 Intellectual Property Rights. The Parties acknowledge and agree
that, except as set forth in Section 4.2 below, the Agreement does
not grant to Customer any rights in the Pangaea Software or Pangaea
Hardware provided by or used by Pangaea in connection with Pangaea’s
provision of Services hereunder. “Pangaea Software” means the
software owned, licensed and/or developed by Pangaea that is used by
Pangaea and Customer in providing the Services. “Pangaea Hardware”
means the hardware owned, licensed, leased, and/or developed by
Pangaea that is used by Pangaea and Customer in providing the
Services. Customer recognizes that Pangaea and its licensors retain
all Intellectual Property Rights in the Services and its proprietary
information, including without limitation, all modifications and
derivative works. Customer agrees to retain all proprietary marks
and copyright notices that appear on all materials and proprietary
information delivered to Customer. “Intellectual Property Rights”
means any and all proprietary rights provided under patent,
copyright, trade secret, and trademark law, any other intellectual
property statutory provision or common law principle applicable to
the Services provided under the AGREEMENT, and any and all
applications, registrations, licenses, agreements or any other
evidence of a right in any of the foregoing.
4.2 Pangaea Software License. Pangaea hereby grants to Customer a
limited, non-exclusive, nontransferable license during the Term to
use the Pangaea® Software solely in connection with facilitating
Pangaea’s provision of the Services and viewing and analyzing Data
and Results generated from the Services. Customer may not modify,
sublicense, distribute, market, transfer, reverse engineer, reverse
compile or make any copies of the Pangaea Software.
4.3 No Updates. It is specifically understood that all of the
Systems and Services to be provided by Pangaea are set forth in the
AGREEMENT and that no other services, support, customization, or
integration are included in the Services. Notwithstanding the
foregoing, Pangaea shall make available to Customer such “bug”
fixes, updates, and enhancements that Pangaea makes generally
available to its customers.
5. CUSTOMER RESPONSIBILITIES
5.1 Support. Customer shall provide Pangaea with reasonable support
and assistance in connection with Pangaea’s provision of Services,
including but not limited to entering into a Customer Agreement and
other appropriate documentation. Customer shall provide any
necessary Data to Pangaea in accordance with the Customer Agreement.
“Data” shall mean all text, alphanumeric and bar code information
other materials supplied in any format by or for Customer to Pangaea
in connection with the performance of Services.
5.2 License Grant. Customer hereby grants to Pangaea a
non-exclusive, worldwide, royalty-free right and license to the
extent necessary or desirable for Pangaea’s performance of the
Services to use, reproduce, transmit, retransmit, post, publicly
perform, publicly display, distribute and broadcast the Data
(including any trademarks, logos and trade names of Customer or any
third party content providers in the Data).
5.3 Responsibility for the Data. Customer shall be completely and
solely responsible for all matters relating to the Data, including,
without limitation, all costs, activities, obligations and
liabilities associated with creating, inputting, producing, editing,
supplying, correcting, maintaining and ensuring the accuracy of the
Data.
5.4 Equipment. If Customer agrees to lease Pangaea Hardware on the
Customer Agreement, Customer shall return such Pangaea Hardware on
the Expiration Date in the same condition, normal wear and tear
excepted.
5.5 Privacy Obligations. Customer shall adhere to all United States
privacy and data protection laws applicable to its gathering,
processing, storing and transmitting of user information. Customer
shall maintain the confidentiality of all such user information.
5.6 Ownership of the Data. Customer will own all right, title, and
interest in and to the data produced using the Services (“Results”).
Notwithstanding the foregoing, Pangaea may aggregate, analyze,
compile or otherwise use the Results in any way and Pangaea may
sell, rent, or otherwise provide the Results to any third party. In
no event shall Pangaea be entitled to use or aggregate any financial
information about Customer that does not relate to the point of sale
Data collected by the Services.
6. PANGAEA'S RESPONSIBILITIES
6.1 Services. Pangaea shall provide the Services to Customer in a
competent, timely and workmanlike manner in accordance with
reasonable commercial standards and the Agreement. The Customer
acknowledges that access to the Internet can be interrupted and is
unpredictable and may be subject to buffering and other network
issues which may impact Customer’s use of the Services. Customer
acknowledges that Pangaea may use third-party service providers to
supply certain components of the System or the Services provided
hereunder, but use of such third parties shall not relieve Pangaea
of its obligations under this Agreement. “System” means Pangaea’s
equipment and communications networks through which the Services are
provided.
6.2 Maintenance. Pangaea or Pangaea’s supplier may perform
maintenance on the Pangaea Hardware or Software or network without
notice to Customer; provided, however, Pangaea will take reasonable
efforts to provide Customer with seventy-two (72) hours advance
notice before scheduled maintenance that will cause downtime of the
Services in excess of thirty (30) minutes. Pangaea reserves the
right to perform emergency maintenance at any time without notice to
Customer.
6.3 User IDs and Passwords. Pangaea will provide all necessary User
IDs and passwords. Customer is responsible for distributing and
securing the User IDs and passwords.
6.4 Support. Pangaea shall provide reasonable technical support for
the Pangaea Software, provided, however, that Pangaea shall not be
responsible for training any of Customer’s employees with respect to
the Pangaea Software or System at any time after the initial ninety
(90) days of the Term. In the event that Customer requires support
for the Pangaea Hardware, Customer shall contact the hardware
supplier directly at numbers provided by Pangaea. Such supplier’s
support obligations shall be defined by such supplier. Customer
shall be responsible for all support related to all other aspects of
the System, including but not limited to the telephone or cable
lines through which the Data is provided.
7. CUSTOMER WARRANTY. Customer warrants and represents that: (a) it
will comply with all applicable laws and regulations; (b) its
performance of its obligations under this Agreement will not
conflict with its obligations to any third party; and (c) it has the
full power and authority to enter into the Agreement and to perform
its obligations hereunder.
8. PANGAEA’S DISCLAIMER OF WARRANTIES. EXCEPT FOR THE EXPRESS
WARRANTIES SET FORTH IN THIS AGREEMENT, PANGAEA MAKES NO
REPRESENTATIONS OR WARRANTIES AND HEREBY DISCLAIMS ALL IMPLIED
WARRANTIES INCLUDING THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR
A PARTICULAR PURPOSE AND NON-INFRINGEMENT. IN NO EVENT WILL PANGAEA
BE RESPONSIBLE FOR ANY SITUATION WHERE THE SECURITY, AVAILABILITY OR
STABILITY OF THE SERVICES IS COMPROMISED BY CUSTOMER, THE DATA OR
ACTIONS TAKEN BY PANGAEA AT THE REQUEST OF CUSTOMER.
9. INDEMNITY. Each Party (the “Indemnifying Party”) shall indemnify
and hold the other Party and its affiliates, successors and assigns,
and each of their respective directors, officers, contractors,
employees and agents (collectively the “Indemnified Parties”)
harmless from and against any claims, demands, actions, causes of
action, damage, loss, deficiency, cost, liability and expenses,
including reasonable attorneys’ fees, and amounts paid in settlement
resulting from or arising out of any claim, suit action or
proceeding (each a “Claim”) which may be made or brought against any
of the Indemnified Parties or which any of the Indemnified Parties
may suffer or incur as a result of, (a) in the case of Customer as
the Indemnifying Party, (i) Customer’s Data infringing on the
Intellectual Property Rights of any third party or misappropriating
the trade secrets of any third party, (ii) Customer’s gross
negligence or intentional misconduct, (iii) the unauthorized or
improper disclosure of confidential information by Customer, (iv)
breach of any of Customer’s obligations hereunder; or (v) personal
injury, death, or damages to real and tangible personal property in
Customer’s store premises; and (b) in the case of Pangaea as the
Indemnifying Party, (i) the infringement of the Services (exclusive
of the Data) on the Intellectual Property Rights of any third party,
(ii) Pangaea’s gross negligence or intentional misconduct or (iii)
the unauthorized or improper disclosure by Pangaea of Customer’s
Data or confidential information. The Indemnified Party shall
provide the Indemnifying Party with prompt written notice of any
Claim. The Indemnifying Party shall have sole control and authority
with respect to the defense or settlement of any Claim and the
Indemnified Party shall cooperate fully with the Indemnifying Party
in the defense of any Claim. The Indemnifying Party shall not enter
into any settlement without the prior written approval of the
Indemnified party, such consent not to be unreasonably withheld or
delayed. Pangaea shall have no liability for any claim based upon:
(a) the combination, operation or use of the Services with
equipment, devices or software not supplied or specified by Pangaea;
or (b) any alteration or modification of the Services not made by
Pangaea.
10. LIMITATION OF LIABILITY. IN NO EVENT SHALL PANGAEA BE LIABLE TO
ANY ENTITY FOR EXEMPLARY, SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR
INDIRECT DAMAGES, OR FOR LOST PROFITS OR DAMAGES RESULTING FROM THIS
AGREEMENT INCLUDING BUT NOT LIMITED TO USE OR LOSS OF USE OF THE
SERVICES OR FOR LOSS OF DATA, HOWEVER CAUSED AND REGARDLESS OF THE
THEORY OF LIABILITY, EVEN IF PANGAEA HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES. IN NO EVENT WILL PANGAEA’S LIABILITY
ARISING OUT OF, OR RELATED TO, THIS AGREEMENT AND SUBJECT MATTER
HEREOF EXCEED THE LESSER OF THE CHARGES PAID BY CUSTOMER OVER THE
PREVIOUS TWELVE (12) MONTHS OR FOR THE APPLICABLE CUSTOMER
AGREEMENT.
11. CONFIDENTIALITY. Each Party agrees that it shall neither
disclose any confidential information to third parties nor use any
confidential information in any manner other than as contemplated by
the Agreement. Confidential information shall not include
information which: (a) is already known by the recipient; (b) is or
becomes public knowledge; (c) is independently developed by the
receiving Party; or (d) is disclosed pursuant to any judicial or
governmental order.
12. GENERAL PROVISIONS
12.1 Relationship of the Parties. Nothing in the Agreement shall
render or be interpreted or construed to mean that the Parties are
partners, engaged in a joint venture or an employer/employee
relationship. Each Party agrees that each of them is an independent
contractor. Neither Party shall represent to any person that it has
authority, permission or consent to represent, act on behalf of,
contract or have commercial relationship with the other Party except
as is expressly authorized by such other Party under the Agreement.
12.2 Waiver. No failure or delay by a Party in exercising any right
hereunder will operate as a waiver of, or impair, any such right. No
single or partial exercise of any right hereunder shall preclude
further exercise thereof or the exercise of any other right. No
waiver of any right hereunder will be effective unless in writing
and signed by the Parties hereto.
12.3 Further Assurances and Good Faith. Each Party to the Agreement
will, at the request of the other Party and without charge execute
and deliver all such further instruments and documents and take such
further actions as may be reasonably requested to further confirm,
carry out and otherwise accomplish the intent and purpose of the
Agreement.
12.4 Severability. If any provision of the Agreement is invalid,
illegal or unenforceable in any jurisdiction, such provision shall
be deemed amended to conform to applicable laws so as to be valid
and enforceable, or, if it cannot be so amended without materially
altering the intention of the Parties, it shall be stricken, and the
remainder of the Agreement shall remain in full force and effect.
12.5 Governing Law. The Agreement shall be interpreted according to
the laws of the State of Florida without regard to its choice-of-law
rules or principles. In any suit or action brought to enforce the
Agreement or to recover damages from a breach of the Agreement, the
losing party will pay the substantially prevailing party’s
reasonable attorney’s fees and all other costs and expenses that may
be incurred by the substantially prevailing party in any suit,
action or in reviews or appeals therefrom, including those fees and
costs incurred in any bankruptcy case or proceeding.
12.6 Survival. Section 11. shall survive any termination of the
Agreement.
12.7 Notices. Any notice required to be given under the Agreement to
any Party must be in writing and will be given when actually
received or, if earlier, five days after deposit in the U.S. Mail by
certified or express mail, return receipt requested, postage
prepaid, addressed to the Party at the address listed on the
Customer Agreement or at such other address as such Party may
request by written notice.
12.8 Force Majeure. Except for the obligation to pay Fees, neither
party will be liable for failure or delay in its performance under
this Agreement due to any cause beyond its reasonable control,
including acts of war or terrorism, acts of God, earthquake, flood,
embargo, riots, sabotage, labor shortage or dispute, governmental
acts or failure of the Internet.
Revised: 10/1/05
|